Helping our Employees
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Listening to our employees
It is vital that we keep our employees informed of our aims and how we intend to achieve them. More importantly, we listen to what they have to say and respond in a positive, focused and timely manner. In addition to regular briefing sessions, we publish an in-house magazine designed to keep employees updated on Group events and to record and celebrate employee achievements. Well attended roadshows and conference presentations are increasingly seen as an integral part of how each of our trading divisions operate. Many of our management and support teams are involved in an ongoing programme of "back to the floor" exercises allowing them to make substantial improvements from the insights gained at all levels within the business.
Employee consultation
As well as group-led activities we also recognise that any employee may wish to join a trade union or other representative body. Marston's has a long history of excellent relationships with a number of trade unions, both for consultative and collective bargaining arrangements. Employee representatives play an important and positive part in developing our business and we intend to continue with and develop these arrangements.
Employee assistance programme
We operate a free employee assistance programme providing confidential support for all employees 24 hours a day, 365 days a year. We have also introduced a range of occupational health initiatives for our head office and production sites.
Employee attitude survey
The overall results and trends of our confidential employee attitude surveys are reported back to employees. Significant changes to both employee benefits and communication processes have been made as a result. This year has seen a significant improvement in employee satisfaction scores across all areas monitored and we intend to continue with, and improve on, the progress made. This progress has been recognised on a national basis with the Company receiving a "Highly Commended" Award at this year's prestigious Human Resources Excellence Awards run by HR Magazine.
